NDIS

At genU, we’ve worked with the NDIS since 2013 and are one of the largest disability service providers in Australia.

About the NDIS

Before we mention how we can help, we thought we should take a step back and explain what the NDIS is! To put it simply, the National Disability Insurance Scheme (NDIS) provides support to eligible people living with a disability. The support comes from the Australian Government and is implemented and managed by the National Disability Insurance Agency (NDIA).

Pricing

The National Disability Insurance Agency (NDIA) sets price limits for disability supports received by NDIS participants.

genU aligns our pricing structure to the guidelines set by the NDIA.

Find out more about your pricing guidelines below.

  • Once the service has been provided to you, genU will bill the NDIS for this service. genU will be paid directly from NDIS. You do not need to do anything.
  • Billing NDIS is completed once a week.
  • You can check your NDIS plan through the myplace portal, to see how much funding you have left and how much your provider has been paid. Should you have any queries regarding our billing please contact 1300 558 368 and ask to be put through to our Accounts Receivables team or email ar@genu.org.au
  • Once the service has been provided to you, an invoice will be created and sent to your Plan Manager who will be required to pay these services on your behalf with your NDIS funds within 30 days.
  • Billing from genU will occur on a fortnightly basis.
  • Once the service has been provided to you, an invoice will be created and sent to you for payment.
  • Billing will occur on a fortnightly basis. Payment is required within 30 days.

genU offers a range of services on a fee-for-service basis. For the latest fee for service schedule please click below.

Gen U Schedule of Fees

SIL Fees 

SDA Fees

The Support Catalogue acts as a price list for the types of services and supports available through the NDIS.

NDIS Pricing Arrangements

Download the NDIS Price Guide

genU offers customers a range of ways to pay. You can pay your invoice online or sign up for Centrepay with the form below.

Centrepay Deduction Authorisation Form

Completed forms can be sent to ar@genu.org.au for processing.

See the most frequently asked questions on the NDIS here. 

Do you have more questions?

Let's talk.